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Customer Service Executive/ Receptionist

Details: Posted on: Wed 07 December 2016

  • Employment Type : Full-time
  • Compensation : Unspecified
  • Education Level : Bachlers Degree
  • Experience Level : Entry level

Description:

Brief Posting Description

· This role provides the main point of contact for visitors (clients and employees) visiting the unit

· Customer contact is virtually continuous and hence competencies and skills required for dealing with customers are critical.

· The role provides a full range of office management services including handling visitors / callers and office upkeep and décor.

· Assisting the team in Meeting Room Bookings and handling the Internal and External Mail

Managing and Ordering the Office Requirements (stationary, IT Requirements, pantry requirements.

Detailed Description

Reception are upkeep and décor

Meeting Room Booking and Managing Office and IT requirements

Make appropriate customer referrals to other units to facilitate retention and continued relationship.

Address customer requests to achieve satisfactory resolutions, referring issues beyond the role limit to appropriate points of reference.

Apply, and comply with, relevant processes, procedures and controls

Job Requirements

Min. secondary education

Only ARABIC candidate can be considered for this post.

Preferred female candidate

2 years work experience in similar position

Relevant technical knowledge and communication skills

Detail Oriented, able to work under pressure with a positive customer service attitude.

Good interpersonal competencies to enable customer service standards

website: http://www.emiratesnbd.com
Phone: +971 (4) 237 3109
Mail: [email protected]

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